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THE FEEDBACK ROOM

A project that looked to improve the experience of the Merchant Success team with a focus on user feedback.

THE FEEDBACK ROOM
MAKE BETAS BETTER

A project that looked to increase the UX of the Merchant Success team with a focus on feedback.

MAKE BETAS BETTER
USABILITY TESTING - INTERNAL & MERCHANTS

An overview of my exploration of usability testing alongside internal user experience researchers as well as developing a method of merchants. 

USABILITY TESTING - INTERNAL & MERCHANTS
MGM - UX PLAYBOOK

The MGM project will be a tool kit to the MSM to be an effective advisor. My specific focus is the user experience component from a merchant facing perspective. 

MGM - UX PLAYBOOK
WORK HEALTHY
WORK HEALTHY

The MGM project will be a tool kit to the MSM to be an effective advisor. My specific focus is the user experience component from a merchant facing perspective. 

I'd love to hear from you!

519 - 729 - 0508

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© Nicole Papp 2025

 

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